All companies today deal with getting people up to speed on changing products and new in-house procedures. To respond effectively to such changes, they have to be sure that teams have products, services and processes at their fingertips. The process of creating and implementing product and process trainings needs to be done keeping in mind the constraints of time and space. At the same time employees needs to be supported through various organizational changes. And all this has to be done while coordinating with different departments like production, marketing, sales and so on.
Considering time and space constraints, e-learning can be well utilized for products and process trainings. As and when newer products are developed, e-courses can be developed and made available for the employees. Similarly, new processes can also be explained and demonstrated through innovative e-courses. Games and simulations can be adopted to put in a fresh spin on the e-courses – and to make sure that the learners are engaged well.
Extensive and continuously evolving products and processes make it difficult to keep employees up-to-date and confident about the new changes.
There are many products and processes within the organizations structure that different learner groups need to learn about them in detail, not all.
Trainings needed to be created and updated continually as per the changes or new additions in the product line.
Similarly, process trainings must be created as new processes are introduced and suitable changes must be made over time to maintain clarity and relevance.
Most of these courses are very technical and requires the developers to work with multiple SMEs to create a single training course. This coordination hampers time schedules.
Different employees require these trainings to utilize the knowledge for different purposes. One-size-fits-all strategy cannot be applied when creating these trainings.
These trainings need to be created on a continuous basis. However, the content must not be monotonous resulting a dip in learner interests levels.
G-Cube's experience in creating product and process trainings is vast. We have created many such courses for different industries and catered to a wide range of audiences. Some of our solutions are:
Informative and technical courses that concentrate on providing details of products.
Informative and technical courses which demonstrate processes for different audiences.
Simulation based courses which 'show' rather than just impart information on processes.
Simulations which present the products and explain its working through virtual simulation.
Courses which provide information on products and as well as share selling tips.
For organizations with a long product line, courses can be created in separate modules for each product. New modules being added with each new product.
G-Cube's Products and Process trainings are created keeping different learner groups in mind hence some are extensive and some are simplistic. However, we make sure to adopt learning strategies to make them impactful. Our experience in this domain includes
Developed a course on new stocking software for a leading Pharmaceutical Company.
A course created for a leading healthcare institution on handling supply management.
Course created for a Utilities company to efficiently handle product management through improved processes.
For a Healthcare Company we createda flash-based course to explain working of a new software product.
For an Automobiles Company, a course was created to help employees assess stock better at the dealer's end.
For an IT firm we developedacourse for enterprise wide implementation on new software.
"Awesome job done by the team!!! It was a great job done by the team on the alpha versions till now. Looking forward to the similar support in other modules that are yet to be sent."
Karen Arethina | Assistant Manager HR at Cavinkare
"I just wanted to let you know that I am crying right now. Tears of joy! Sections 1-6 look amazing. You did a stellar job and there are only TWO OIL items! One requires an Xpaner to address first before you can proceed. The other is for GCube: Thank you so much! Fantastic work!!!"
Rene Smid | Account Manager, Xpan
"The intermediate result is very good and it looks like a good support to learn risk assessment and management. You can encourage the team developing the course, it is yet quite impressive."
Karthikeswaran Velayudam | Program Manager - Learning Solutions, Schneider Electric.
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