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With you,
For you,
always |
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Support & Maintenance |
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We do not merely look for new customers, we believe in long term sustained relations with our existing ones. Our role does not end with the implementation and installation of the product; it is an ongoing process to ensure excellence.
We are with you from the moment you decide to buy our product from pre-implementation and orientation to post-implementation maintenance. Our experts are available to provide our customers with the technical support to maintain and evolve their e-Learning and employee performance management solutions.
We also transfer knowledge to customer’s IT department for continued management and improvement, or we provide complete Business Process Outsourcing.
G-Cube provides following support services to our valued customers during different
stages of e-learning implementation -
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Consultation Services |
G-Cube offers pre-implementation consultation services, where we study your organizations training needs and current IT setup and suggests the following: |
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| Analysis of your organization vision, structure, existing training programs, various job roles and associated responsibilities. |
| Help you write RFP/SRS, choose the right system, and draw implementation strategy to
maximize your return on investment |
| Identify skill gaps for the workforce, and suggest customized trainings (class room, and e-learning) to fill up the gaps |
| Customizations in the e-Learning system, so as to best meet your requirements |
| Help client in building up communication strategy for faster adoption and integration of e-learning |
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Training
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G-Cube completely understands your system training needs, therefore, we organize Web-based and onsite training program for system familiarity. In these training sessions you will: |
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| Be trained by our Lead Consultants, who can show you how to best use the system |
| Receive full hands on training for administrative tasks, troubleshooting |
| Achieve faster RoIs. |
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Post implementation services |
| G-Cube customers can select on an annual basis from the three levels of maintenance support services. Pricing and the scope and details of maintenance support services vary with the level selected. Maintenance support services address the Customer's questions about the operation of Wizdom Product Suite and the Customer reported malfunctions of Wizdom Product Suite. |
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Please fill in 'Quick Query' form or mail us at
info@gc-solutions.net for further information
on our products and services. |
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Solution Spotlight |
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| Client: IndusInd Bank |
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| Overview: IndusInd Bank is one of the fastest growing banks in India today and is expanding aggressivelly to address new business opportunities. |
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| IndusInd chose Wizdom Web
to address the growing training needs for its employees. Read on to find out more details. |
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| Download Now |
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