Case Studies
schneider electric case study

An interactive web-based training

Employee Satisfaction Surveys


schneider electric case study 2
About the client

Acer is a multinational hardware and electronics corporation. In the tryst to create a positive working environment, it strongly believes in the potential of Employee Satisfaction Surveys (EOS) to understand the needs of the workforce as well as identify and address pertinent needs. Acer partnered with G-Cube to create an interactive web-based training for middle and high-level managers, which successfully encapsulated the relevance of EOS and empowered them to utilize it to benefit of the organization as a whole.

Salient features of the Solution

  • The course was developed keeping the People of the organization in mind and a conscious effort was made to reflect that in the design of the course.
  • Organizational figures that are easily recognizable by the learners were introduced to take the learners through the course-content.
  • Practical scenarios were demonstrated and played out with a series of dialogue to help the learner gain practical insights. The dialogue was conversational and closely mimicked real-life situations faced by managers.
  • Learner-understanding was also checked from time to time through a series of interactive evaluation tests. The tests were varied – from ‘True and False’ to Multiple choice questions and interactive ‘drag and drop’ exercises.
  • The structure of the course was kept simple and straightforward. A number of learner- aids were provided including audio transcripts, glossary of words and a help guide to guide the learner through the course as well as create a sense of self-sufficiency.

Benefits

  • The areas of high satisfaction were flagged and efforts were made to ensure that they continue to satisfy the employee on a continued basis.
  • Special efforts were made to identify and work towards the areas which fared low on satisfaction.
  • With a growing confidence in the utilization of the EOS, participation in the survey also saw a marked increase and candid opinions were encouraged.
  • The EOS training was successful in aligning the learners to the importance and practical utilization of the survey. This cycle of greater participation, richer data and better actionable plans continued to mark the full utilization of the survey as a tool.

 



 




  • "Awesome job done by the team!!! It was a great job done by the team on the alpha versions till now. Looking forward to the similar support in other modules that are yet to be sent."
    Karen Arethina | Assistant Manager HR at Cavinkare

    Cavin Kare


  • "I just wanted to let you know that I am crying right now. Tears of joy! Sections 1-6 look amazing. You did a stellar job and there are only TWO OIL items! One requires an Xpaner to address first before you can proceed. The other is for GCube: Thank you so much! Fantastic work!!!"
    Rene Smid | Account Manager, Xpan

    xpan


  • "The intermediate result is very good and it looks like a good support to learn risk assessment and management. You can encourage the team developing the course, it is yet quite impressive."
    Karthikeswaran Velayudam | Program Manager - Learning Solutions, Schneider Electric.

    schneider

G-Cube is an award-winning eLearning services company that designs, develops and delivers technology-based learning solutions. Its solutions help organizations to improve their performance by using learning as a tool. Its Learning solutions are broadly categorized into e-Learning Design, Courses Development and Learning Delivery Solutions. G-Cube's elearning services include custom content development, mobile learning.

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