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Avaloq - Centralized e-learning platform to enable learning on the go

Client:

Avaloq

Category:

Product Case Study

Industry:

Software

Business Requirements

  • The client wanted to utilize a robust e-learning platform to adequately train their tech-savvy workforce-anytime and anywhere.
  • They wanted to bridge the skills-gaps of their employees at each level- whether beginners or experts.

When they approached Tenneo (formerly G-Cube LMS) to find a digital learning solution, they had specific need

  • An agile & robust learning platform to enhance the competence of sales staff at the dealerships.
  • A learning solution which can be scalable, cloud-based, and gamification friendly to engage the learners.
  • Easy access to various formats of learning contents and a tracking mechanism for training delivery and outcome.
  • Ability to provide elearning and blended learning that makes workforce knowledge ready quickly with new products and features.

Challenges

  • There was a significant need to train employees on soft skills, behavioral competency, and business skills.
  • To utilize a centralized training platform where learners could access multiple courses, engage more, and bridge their skills-gaps.

Our Solution

  • We implemented proprietary Tenneo (formerly G-Cube LMS) LMS to provide relevant courses for all- Beginners, Intermediates, and Experts.
  • We provided the client with around 300 Off-the-Shelf (OTS) courses based on business skills, behaviors, and soft skills.
  • The Tenneo (formerly G-Cube LMS) LMS created personalized learning paths after mapping employee skills as per their diverse job roles.
  • An easy-to-search catalogue helped the learners to search for relevant courses based on Keyword Search, Rating and Comments, Course Expiry Date, Target Competency and Skill level, and more.
  • The platform also supported mobile-enabled content delivery by providing training courses through personalized mobile apps (both Android and iOS).
  • The gamification feature motivated the workforce to access more courses, compete with their peers, and perform better at the workplace.
  • The powerful e learning system also supported the Business Intelligence (BI) tool to automatically generate custom reports.

Benefits

  • The accessibility of highly engaging OTS courses enabled the workforce to understand critical workplace situations, thereby mitigating operational errors, increasing learning efficiency, and overall workforce performance.
  • Based on the competency matrix shared by the client, our proprietary Tenneo (formerly G-Cube LMS) LMS identified individual skills sets and automatically assigned relevant courses tailored to the needs of targeted learners.
  • The catalogue search feature enabled learners to quickly access relevant courses on the LMS, thereby reducing overall training time and improving workforce performance.
  • The accessibility of training content on multiple mobile devices (smartphones, tablets, etc.) enabled learners to undergo training at their own pace of time and convenience.
  • The incorporation of scores, game points, badges, and leaderboards boosted the overall levels of peer-to-peer collaboration, workforce participation, and bridge performance-gaps.
  • Custom report generation using BI tool aided learners to access detailed information on upcoming training, overall scores on the leaderboard, team’s learning management, and more.

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