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Bank of Baroda - Enterprise-wide Tenneo (formerly G-Cube LMS) LMS Implementation

Client:

Bank of Baroda

Category:

Product Case Study

Industry:

BFSI

Business Requirements

  • The existing learning platform within the organization was lacking in new-age features – including the absence of mobile-enabled learning which posed as a huge challenge for workforce that required just-in-time learning.
  • For managers, it was difficult to ascertain the efficiency of training at a continual pace as the existing learning platform did not have an integrated analytics feature.
  • For an organization that encouraged inclusion, Bank of Baroda also wanted a system which was aligned to the needs of visually-challenged workplace learners.

When they approached Tenneo (formerly G-Cube LMS) to find a digital learning solution, they had specific need

  • An agile & robust learning platform to enhance the competence of sales staff at the dealerships.
  • A learning solution which can be scalable, cloud-based, and gamification friendly to engage the learners.
  • Easy access to various formats of learning contents and a tracking mechanism for training delivery and outcome.
  • Ability to provide elearning and blended learning that makes workforce knowledge ready quickly with new products and features.

Challenges

  • With more and more millennials into the workforce, mobile learning has become more of a necessity than a choice. For a forward-thinking BFSI company like Bank of Baroda, continual training is an integral part of workforce development. The existing learning platform within the organization was lacking in new-age features – including the absence of mobile-enabled learning which posed as a big challenge for workforce that required just-in-time learning.
  • For managers, it was difficult to ascertain the efficacy of training at a continual pace as the existing learning platform did not have an integrated analytics feature.
  • For an organization that encouraged inclusion, Bank of Baroda also wanted a system which was aligned to the needs of visually-challenged workplace learners.

Our Solution

  • Tenneo (formerly G-Cube LMS) LMS was implemented at an enterprise level in Bank of Baroda – catering to the learning needs of 70,000 plus learners all of India.
  • With integrated Tenneo (formerly G-Cube LMS) LMS mobile app, Baroda Gurukul, compatible with both Android as well as iOS platform on the mobile devices of learners. With the availability of the mobile app, the Learners could access pertinent learning as per their requirement.
  • Offline learning was also made possible, for learners who did always not have ready internet access.
  • For visually challenged learners, Tenneo (formerly G-Cube LMS) LMS is complaint with Section 508 – making sure that employees with disabilities could also access electronic learning content without any hitch.

Benefits

  • With an enterprise implementation of Tenneo (formerly G-Cube LMS) LMS, the system has the capacity to support more than 5000 concurrent learners. For a growing organization like Bank of Baroda, this made training seamless and continuous. The flexibility of the system can accommodate unlimited number of new users – making it future-aligned for Bank of Baroda.
  • With its new-age design and modern UI, learners were inducted into the system very well and with a minimum learning curve.
  • With new age features like Mobile app and Analysis engine, the utility of the system was maximized, and the organization could reap the short-term and well as long term benefits of the sustained training with the help of Technology.
  • With appropriate Section 508 Compliance, Tenneo (formerly G-Cube LMS) LMS was implemented smoothly at the enterprise level – making sure all personalized learning needs within the organization were met. This included the learning needs of specially-abled employees.
  • As per the survey conducted by the client, approx. 95.51% of the participants Strongly Agreed (60.22%) and Agreed (35.29%) that the Baroda Gurukul App was beneficial for learning.
  • Approx. 91.20% of survey participants Agreed or Strongly Agree that e-courses on Baroda Gurukul were easier to access, engaging, and more effective.
  • Baroda Gurukul provided more than 300 e-learning courses which helped to boost workforce engagement and performance levels. In the survey, 88.89% of users Agreed (51.38%) or Strongly Agreed (37.51%) that training improved workforce skills and job performance.

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