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BIAL- Industry-specific Compliance Training Delivery

Client:

BIAL

Category:

Product Case Study

Industry:

Aviation

Business Requirements

  • Client training delivery has been largely done through Classroom mode. As BIAL is on the expansion mode, it has been felt that apart from classroom-based delivery, alternate training delivery methodologies need to be explored and implemented organization wide.
  • They wanted to provide relevant context which could improve the retention level of the workforce.
  • There was a need to deliver effective training on industry-specific compliances so that workforce gets updated on the latest policies, ethics, etc.

When they approached Tenneo (formerly G-Cube LMS) to find a digital learning solution, they had specific need

  • An agile & robust learning platform to enhance the competence of sales staff at the dealerships.
  • A learning solution which can be scalable, cloud-based, and gamification friendly to engage the learners.
  • Easy access to various formats of learning contents and a tracking mechanism for training delivery and outcome.
  • Ability to provide elearning and blended learning that makes workforce knowledge ready quickly with new products and features.

Challenges

  • Client wanted to adopt an eLearning approach which was budget-constrained, yet effective at the same time.
  • There was a need to automatically track the completion and certification of compliance training attended by the employees.

Our Solution

  • As part of the complete end-to-end eLearning deployment, we offered BIAL following components- LMS deployment, Custom course development of BIAL Code of Conduct, Hosted solution on Cloud, and Integration with existing HRMS system.
  • Enterprise wise deployment of LMS for around 1000 employees along with access to LMS through Mobile apps. Seamless integration of Tenneo (formerly G-Cube LMS) LMS with Adrenalin – HRMS system.
  • Effective delivery of customized Code of Conduct modules comprising of engaging scenarios related to real-life workplace situations and Flash Card interactivity to drive optimal learner engagement.
  • We also provided off-the-shelf courses were also offered on behavioral topics.

Benefits

  • Integration with the existing HRMS helped to fetch the employee updated data and enabled Single Sign-on access.
  • Personalized courses helped to timely inform the employees on changing policies, regulations, etc.
  • Scenarios helped to boost employee engagement and knowledge retention levels.
  • Certifications were provided to encourage employees towards pursuing ongoing training which resulted in better learning efficiency, more trained workforce and improved ROIs.
  • Same templates including text as well as scenarios on different context were included, without affecting the budgets.

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