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PNB - Customized LMS with Integrated Social Forum

Client:

Punjab National Bank

Category:

Product Case Study

Industry:

BFSI

Business Requirements

  • Client required a customized LMS with integrated social forum for peer learning. 
  • The discussions from the social forum to be uploaded on the organization blog. 
  • Continuous reporting and assessments to be conducted through the LMS.

When they approached Tenneo (formerly G-Cube LMS) to find a digital learning solution, they had specific need

  • An agile & robust learning platform to enhance the competence of sales staff at the dealerships.
  • A learning solution which can be scalable, cloud-based, and gamification friendly to engage the learners.
  • Easy access to various formats of learning contents and a tracking mechanism for training delivery and outcome.
  • Ability to provide elearning and blended learning that makes workforce knowledge ready quickly with new products and features.

Challenges:

  • In addition to providing e-courses, the LMS also had to create avenue for social learning.
  • Content from the social discussion to be uploaded as content on the blog.
  • E-courses had to be updated and edited frequently.

Our Solution

  • Tenneo (formerly G-Cube LMS) LMS was customized provide access to e-learning as well as social learning through a discussion forum.
  • Once a topic was initiated, all learners were mailed automatically to contribute on the forum.
  • When the topic was declared over by the administrator, the discussion was uploaded on the blog and could be viewed on the LMS as well.

Benefits

  • In addition to e-courses, the social learning forum provided a new way of learning along with peers. 
  • Publication of the blog gave a sense of achievement for the learners as their views could be appreciated by all.
  • E-courses could be updated and edited with ease, making sure that the courses remained relevant to the learners.

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