Case Studies
Strides Arcolab Limited case study

Pharmaceutical Company Maintains Compliance

Pharmaceutical giant Strides Arcolab adopts G-Cube LMS to train employees worldwide


Strides Arcolab Limited Case study
About The Client

Headquartered in India, Strides Arcolab is a pharmaceutical company whose key focus is on the development and manufacture of IP-led niche generics and bio-pharmaceuticals. With world- class manufacturing facilities, an innovative R&D hub in Bangalore, and a strong commercial platform to globally market branded and commodity generics, Strides has earned a reputation for building and scaling profitable businesses in a short span of time. It is a growing company, with offices in major cities of Europe, and a dedicated workforce that is focused on making the company one of the biggest and most respected names in the pharmaceutical industry.

Business Requirement

The pharmaceutical industry is bound by many regulations and norms – national as well as inter- national. Each employee has to be trained on the latest regulations governing the industry, and this is a continuous process. Strides Arcolab wanted a system that would automate this training for its 4,500 employees in 9 manufacturing plants across India.

At Strides, in addition to compliance training, various external and internal SOP (standard operating processes) trainings need to be conducted from time to time. The company had a Document Management System in place, which made the required learning content available to the learners from time to time. But it was becoming increasingly difficult to keep track of learner progress and align to the process of perennial re-training as and when the processes changed. This problem was accentuated by the presence of different sections and job roles within the organization, which had contrasting learning needs.

In addition to e-learning, the company wanted to continue a channel of classroom training – and wanted a system that could manage the classroom sessions and collate the learner data as per each session.

Lastly, though the organization was eager to adopt technology-aided learning, they had to make sure that any new IT system within the organization had to comply with the required validations as per the industry norms.

Solution Implemented
G-Cube implemented WiZDOM LMS for Strides Arcolab, providing a cost-effective and customized solution for their needs. WiZDOM LMS was able to provide a robust platform to cater to the perennial learning needs of the users.

Our solution included the following key features:

We made sure that WiZDOM LMS was complaint with 21 CFR Part 11 and IQ/OQ/PQ validations, so that it could be seamlessly integrated into the organization. This made sure that the technology platform was following the necessary norms of the industry and could be utilized across the organization for continuous training.

The vibrant and visually-attractive user interface and easy navigation of WiZDOM LMS allowed learners, many of them first-time users of e-learning, to be at ease with the system and learn seamlessly.

Compliance courses were uploaded for all employees, and the re-certification cycle was automated by setting the required timelines within which the learner needed to re-take a particular course.

The LMS was connected with the existing Document Management System. It was able to automatically detect any changes in the existing SOP trainings and pull the course up for re-training purposes.

Job roles were mapped with all trainings that were mandatory for an employee. As and when a course was changed or revised, all employees were automatically pulled up for re-training, as per their specific job roles within the organization.

Classroom sessions were managed by WiZDOM LMS, and scanned copies of classroom attendance and test responses could be uploaded on the system. This kept track on the number of classroom sessions attended and the marks scored by an employee, and it was possible to generate user data for a quick review of the learner’s training activities – both within the system and outside it.

Business Benefits
Strides Arcolab derived many business benefits from this system.

Any revisions or changes in the course content were automatically detected and the need for retraining was notified to ensure that entire workforce was trained as per the requirements of the industry.

User data management was streamlined – including data from classroom trainings. Reports were generated as per the needs of the managers to comply with ‘Proof-of-Training’ requirements.

Though the training platform was new, the easy navigation and visually-appealing user interface of WiZDOM LMS made change management smooth and hassle-free for the client.

The LMS was also implemented across offices in Europe. The interface was localized for different regions to align well to the needs and learning preferences of learners across the globe.

 



 




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    Karen Arethina | Assistant Manager HR at Cavinkare

    Cavin Kare


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    Karthikeswaran Velayudam | Program Manager - Learning Solutions, Schneider Electric.

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G-Cube is an award-winning eLearning services company that designs, develops and delivers technology-based learning solutions. Its solutions help organizations to improve their performance by using learning as a tool. Its Learning solutions are broadly categorized into e-Learning Design, Courses Development and Learning Delivery Solutions. G-Cube's elearning services include custom content development, mobile learning.

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