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Effective Training Compliance Management with a Pharma Learning Management System
June 13, 2023

BFSI-learn Tech To The Rescue For BFSI

Client:
Category:

Service Case Study

Industry:

BFSI

Compliance Management

  Industry Challenge

  • Delay in onboarding to meet required compliance
  • Huge fines in case of non-compliance

Industry Solutions

  • In built workflow for tracking and notifying employees for timely completion of compliance trainings/certifications /recertifications.
  • Drilled down dashboards for complete analysis and smooth audit process.
  • Job role based linking to various compliance trainings and associated certifications.
  • Self-acknowledgment through e-signatures.

When they approached Tenneo (formerly G-Cube LMS) to find a digital learning solution, they had specific need

  • An agile & robust learning platform to enhance the competence of sales staff at the dealerships.
  • A learning solution which can be scalable, cloud-based, and gamification friendly to engage the learners.
  • Easy access to various formats of learning contents and a tracking mechanism for training delivery and outcome.
  • Ability to provide elearning and blended learning that makes workforce knowledge ready quickly with new products and features.

Scattered and Huge Workforce

  Industry Challenge

  • Huge spend on training logistics and manual efforts

Industry Solutions

  • Easy to integrate with different internal systems like HRIS, CRM etc.
  • Faster onboarding with pre configured workflows.
  • Proper tracking of trainings taken and skill gap analysis on the system
  • Mobile app for iOS and Android users for on the go learning and offline learning

Engagement and Knowledge Retention

  Industry Challenge

  • High attrition after onboarding Dip in performance

Industry Solutions

  • KPI driven learning which allows targeted learning delivery as per gaps identified.
  • Gamification of learning helps in increased adoption rates as it motivates via rewards, badges and leaderboard.
  • Daily huddles through integrated virtual meeting tools like MS Teams, Zoom etc. with QR code based attendance system
  • Social learning platform which allows peer learning and peer connect.
  • Spaced Learning Module – Regular touch base for increased knowledge retention.

Data Security

  Industry Challenge

  • Sensitive customer data needs protection. The system has to be fool-proof for cloud hosting.

Industry Solutions

  • Personal Information Encryption available
  • GDPR, ISO27001, SOC3, WCAG 508 compliant LMS is the answer.
  • Multi-factor, OTP-based authentication is available for login.

Evaluation and Feedback

  Industry Challenge

  • No automated process available to manage evaluation and feedback for such a huge workforce.

Industry Solutions

  • Workflows for On the Job evaluation through configurable Checklists.
  • Hierarchical mapping for every individual for feedback.

Upskilling and Employee Experience

  Industry Challenge

  • No automated process available to manage evaluation and feedback for such a huge workforce.

Industry Solutions

  • Categorization & learning content promotion through Programmable channels.
  • AI/ML based suggestion engine.
  • Collaborative and social features.

 

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