It’s about the Target Audience! and we are talking about fast moving consumer goods. It not only requires the storefront staff to be fast updated about changing products but also the sales professionals need to be trained well and in a timely manner on the usability of such products. In addition to web-based training modules, a lot of innovative learning solutions can also be created to entice the learners, especially those who are not very well versed with technology and spend most of their working hours out of office.
Employees in this industry have to be on their toes and provide the best experience to the clients. It is a daunting work on a daily basis. Thus, training employees on improving service quality and to comply with all standards is a huge challenge.
Maximum workforce is engaged in actively serving customers and there is little scope for providing free training time to the employees.
Customer facing employees needs to know general information about hundreds of products at a given time.
High competition with very low profit margins per product leads to low training budgets per employee.
Diverse and large number of associates both direct and indirect and their ever-growing training requirements.
Our tailor-made courses are apt for the requirements of the industry. Our innovative learning solutions that make learning fun and enjoyable!
Animation & Video based product description helps train staff on critical products.
Trains PoS staff on handling cash, billing, returns, etc.
Empowers service staff to handle customers, isles management, irate customer handling, cross selling, soft skills etc.
Programs for staff to learn the portal/ software installed in organizations.
To quickly aware employees about the organization, specific role, HR policies etc.
Translates and localizes existing courses in 50+ languages across the world.
Success for us is never static. Our endeavour is to constantly increase the benchmark and redefine the threshold of success at every milestone.
Technology aided solutions to cater needs at Salon level
Short Duration Courses for Increased Efficiency
Effective Healthcare solutions for Home-Based Asthma Service.
"BIG thank you for completing our eLearning content development in most professional way. After our launch, 700+ sales staff had gone through learning modules and knowledge test. The content was highly appreciated including the sound and pictures used in it. Among the high rated features were the content flow and the overall structure. Good job done by GC team!"
"I would like to thank you and the team for the incredible job you all have done. Despite tight timelines and frequent changes, you have delivered high quality work. Level of commitment shown by you and the team is highly appreciable. Keep up the good work."
"That’s excellent! The best training, we have ever seen. You have nailed it down, amazing! Classy! you have found the right balance between fun and corporate style. Such a talented team, Congratulations!"
"G-Cube helped us to launch in time. G-Cube also adhered to defined Standards, Guidelines and Branding required by the project and the level and depth of information is adequate for the target audience."
Standard Chartered Bank
"The Team was empathetic towards customer issues and initiated and executed creative ideas and great implementation of Graphics User Interface, Animations and Layout."
J & J Group
"It was a pleasure to work with team G-Cube. We maintained a good schedule due to your hard work and flexibility, and everyone was very professional and knowledgeable."
"It has been a long journey with MSIL and G-Cube LMS.
The best in class quality delivery has been possible only due to the team’s commitment and implementing the best practices with us. We truly appreciate his contributions to the project and the team. We look forward to your continued support. "
Maruti Suzuki India Private Ltd.
"Heartiest congratulation on achieving this feat! 4 prestigious awards in a row is simply awesome achievement. Kudos to Team G-Cube for their hard work, dedication and innovation put in to develop our courses.
We will initiate new modules development soon. And – we are sure, these modules will create new benchmark in eLearning industry."
Daimler India Commercial Vehicles Pvt. Ltd.
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