Effective May 25, 2018
G-Cube's mission is to be amongst the most respected learning technology organizations globally. Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared.
Visitors to our Company website and recipients of our marketing communications share their personal data to learn more about our products and services.
This policy also applies to all G-Cube personnel, Outsourced / temporary staff, working for G-Cube operating units, and wholly owned subsidiaries worldwide.
G-Cube Webwide Software Pvt Ltd ('G-Cube') is the Controller of your personal data provided to, or collected by or for, or processed in connection with our Services - you are entering into the User Agreement with G-Cube.
You do not need to provide any personal data to access our Company website www.gc-solutions.net.
However, to request for a sample of our products / services or to request a personal demo, we will need you to provide basic personal data including your name, company name, email ID and contact number.
We receive personal data about you when you access the websites or use the services of our business promotion partners, such as e learning industry websites, and others.
We also source data on prospective clients from publicly accessible sources (such as LinkedIn, Zoom, Hoover) and contact data from reputed data suppliers to whom you may have made it available.
We log aggregate user data when you visit or otherwise use our Company website www.gc-solutions.net, such as when you view or click on content (e.g. information on our products or services, videos, etc ). We use analytical tools (e.g. Google Analytics) to generate aggregate statistics about visitors that do not identify you (for e.g. number of new/returning visitors, access device type, country, language etc).
How we use your personal data will depend on which Services you use, how you use those Services and the choices you make in your settings. We use the data that we have about you to provide and personalise (including with the help of automated systems) our Services so that they can be more relevant and useful to you.
We use your data to contact you and to provide information on our learning management products and services.
We may contact you through email, phone, newsletters, and other ways.
We will send you messages about our learning management solutions, including specifically our products and services. We may also send you messages about available white papers and e books.
If you would like to opt out of being contacted, please click here.
We use data (which can include your communications) to investigate, respond to and resolve complaints and Service issues (e.g. bugs, do not call complaints, etc).
When you visit or use our Company website www.gc-solutions.net, we use analytical tools (e.g. Google Analytics) to generate aggregate statistics about visitors that do not identify you (for e.g. number of new/returning visitors, access device type, country, language etc).Security and Investigations
We don't sell or rent your data to any other party and we don't share prospective client's data with any third parties, including service providers. For employees we share the data with third party after contracting with them for internal processes (like HRMS, Payroll).
We may need to disclose information about you when required by law or where we believe that disclosure is required to:(i) Prevent, investigate or take action regarding actual or suspected illegal activity
We need your personal data to reach you to provide information on our products and services. We will retain your personal data (provided to us by you or others) and reach out to you so long as you do not object to our contact. Should you feel you no longer want to be contacted about our learning management solutions, you may choose to unsubscribe.
We provide you with choices about the use of your data, including deleting or correcting your data, as follows:
You can contact G-Cube online for any of the above requests.
We have security safeguards designed to protect your data. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We process data primarily in India, and rely on legally provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different, and potentially not as protective as the laws of your own country. To ensure that your personal data is adequately protected when transferred outside your country, we adhere to the requirements prescribed by these mechanisms.
G-Cube's sales outreach requires for data to flow from the European Union (EU) to our Marketing & Sales team based in India. To ensure that EU personal data is adequately protected when transferred outside the EU, the General Data Protection Regulation (GDPR) mandates that such transfers take place using certain legal mechanisms described here.
In many cases, we will use European Commission-approved Standard Contractual Clauses or equivalent as a legal mechanism for data transfers out of the EU. These clauses are contractual commitments between parties transferring personal data (for example, between G-Cube and its data suppliers both inside and outside the EU), binding them to protect the privacy and security of the data.
Note: Data centers storing Prospects' information are currently located in the United States
We will only collect and process personal data about you where we have lawful bases. Lawful bases include Consent (where you have given consent), Contract (where processing is necessary for the performance of a contract with you e.g. to deliver the G Cube Services you have requested) and 'Legitimate Interests'.Legitimate Interests
We may process your personal data for the purposes of our legitimate interests or for the legitimate interests of third parties (e.g, our Clients), provided that such processing shall not outweigh your rights and freedoms. For example, we may process your personal data to:1. Protect you, us, or others from threats (such as security threats or fraud)
Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object.
If you have questions or complaints regarding this Policy, please first contact G-Cube online.
As a resident of the European Union, you have the right to contact our Data Protection Officer at [email protected].
If you feel you haven't received a timely or satisfactory response from us to your question or complaint, you may contact your local Supervisory Authority. You can find the contact details here.