PRIVACY POLICY

Effective May 25, 2018

G-Cube's mission is to be amongst the most respected learning technology organizations globally. Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared.

This Privacy Policy applies when you use our Services (described below).

Introduction

We are an award-winning eLearning services company that designs, develops and delivers technology based learning solutions.
We are determined to keep our values intact, as we endeavour to achieve our economic goals.

Visitors to our Company website and recipients of our marketing communications share their personal data to learn more about our products and services.

Our Privacy Policy applies to visitors to our Company website and recipients of our marketing communications.
This Privacy Policy, including our Cookie Policy applies to your use of our Services.

Applicability

This Privacy Policy applies to www.gc-solutions.net (our 'Company website') and G-Cube related communications and services ("Services").

This policy also applies to all G-Cube personnel, Outsourced / temporary staff, working for G-Cube operating units, and wholly owned subsidiaries worldwide.

Data Controllers and Contracting Parties

G-Cube Webwide Software Pvt Ltd ('G-Cube') is the Controller of your personal data provided to, or collected by or for, or processed in connection with our Services - you are entering into the User Agreement with G-Cube.

As a visitor to our Company website or recipient of our marketing communications, the collection, use and sharing of your personal data is subject to this Privacy Policy (which includes other documents referenced in this Privacy Policy) and updates.

Change

Changes to the Privacy Policy apply to your use of our Services after the "effective date".

G-Cube ('we' or 'us') can modify this Privacy Policy, and if we make material changes to it, we will provide notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. If you object to any changes, If you object to any changes, you have the right to terminate or limit your association with us (see Section 4.2 below).

You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy.

1. Data We Collect

1.1 Data You Provide To Us

You provide data to access more information about our Services.

You do not need to provide any personal data to access our Company website www.gc-solutions.net.

However, to request for a sample of our products / services or to request a personal demo, we will need you to provide basic personal data including your name, company name, email ID and contact number.

1.2 Data From Others

We source data about you from publicly accessible sources, and from our partners.

We receive personal data about you when you access the websites or use the services of our business promotion partners, such as e learning industry websites, and others.

We also source data on prospective clients from publicly accessible sources (such as LinkedIn, Zoom, Hoover) and contact data from reputed data suppliers to whom you may have made it available.

1.3 Use of our Services

We log user visits and use of our Company website.

We log aggregate user data when you visit or otherwise use our Company website www.gc-solutions.net, such as when you view or click on content (e.g. information on our products or services, videos, etc ). We use analytical tools (e.g. Google Analytics) to generate aggregate statistics about visitors that do not identify you (for e.g. number of new/returning visitors, access device type, country, language etc).

1.4 Other

We are constantly improving our Services and introducing new features, which may sometimes require the collection of new information.

Our Services are dynamic, and we often introduce new features, which may require the collection of new information. If we collect materially different personal data or materially change how we use your data, we will notify you and may also modify this Privacy Policy.

2. How We Use Your Data

We use your data to provide, support, personalise and develop our Services.

How we use your personal data will depend on which Services you use, how you use those Services and the choices you make in your settings. We use the data that we have about you to provide and personalise (including with the help of automated systems) our Services so that they can be more relevant and useful to you.

2.1 Marketing

We promote our Services to you and others.
We offer you the opportunity to opt out of being contacted.

We use your data to contact you and to provide information on our learning management products and services.

We may contact you through email, phone, newsletters, and other ways.

We will send you messages about our learning management solutions, including specifically our products and services. We may also send you messages about available white papers and e books.

If you would like to opt out of being contacted, please click here.

2.2 Customer & Other Support

We use data to help you fix problems, to generate aggregate insights, and for security, fraud prevention and investigations.
Customer Support

We use data (which can include your communications) to investigate, respond to and resolve complaints and Service issues (e.g. bugs, do not call complaints, etc).

When you visit or use our Company website www.gc-solutions.net, we use analytical tools (e.g. Google Analytics) to generate aggregate statistics about visitors that do not identify you (for e.g. number of new/returning visitors, access device type, country, language etc).

Security and Investigations

We use your data (including your communications) if we think it's necessary for security purposes or to investigate possible fraud or other violations of our User Agreement or this Privacy Policy and/or attempts to harm our, Clients, Registered Users or Visitors.

3. How We Share Information

3.1 Our Services

Your personal data stays with G-Cube.

We don't sell or rent your data to any other party and we don't share prospective client's data with any third parties, including service providers. For employees we share the data with third party after contracting with them for internal processes (like HRMS, Payroll).

3.2 Disclosures Required By Law

We may need to share your data when it is required by law.

We may need to disclose information about you when required by law or where we believe that disclosure is required to:

(i) Prevent, investigate or take action regarding actual or suspected illegal activity

(ii) Assist government enforcement agencies in doing the above

(iii) Enforce our agreements with you

(iv) Investigate and defend ourselves against third-party claims or allegations

(v) Protect the security or integrity of our Services (such as by sharing with other organisations facing similar threats), or

(vi) Exercise or protect the rights and safety of G-Cube, our Clients, Learners or others.

3.3 Sale, Merger or Change in Control

We may share your data when our business is sold to others, but it must continue to be used in accordance with this Privacy Policy.

We can also share your personal data as part of a sale, merger or change in control, or in preparation thereof. The entity that buys us (or part of our business) will have the right to continue to use your data, but only in the manner set out in this Privacy Policy unless you agree otherwise.

4. Your Choices & Obligations

4.1 Data Retention

We keep your personal data for as long as you are okay to hear from us.

We need your personal data to reach you to provide information on our products and services. We will retain your personal data (provided to us by you or others) and reach out to you so long as you do not object to our contact. Should you feel you no longer want to be contacted about our learning management solutions, you may choose to unsubscribe.

4.2 Rights to Access and Control Your Personal Data

You have choices about how your data and used. You can access or delete your personal data.

We provide you with choices about the use of your data, including deleting or correcting your data, as follows:


Change or Correct Data: You can ask us to change, update or fix your data in certain cases, particularly if it's inaccurate.

Delete Data: You can ask us to erase or delete all or some of your personal data (e.g. if it is no longer necessary to provide Services to you).

Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g. if we have no legal right to keep using it) or to limit our use of it (e.g. if your personal data is inaccurate or unlawfully held).

Right to Access and/or Take Your Data: You can ask us for a copy of your personal data, and can ask for a copy of personal data you provided in machine readable form.

Right to Opt out of Marketing Communication: You can opt-out of receiving marketing communications about G Cube by following the instructions for opt-out in the relevant marketing communication, or by contacting us.

You can contact G-Cube online for any of the above requests.

5. Other Important Information

5.1 Security

We monitor for and try to prevent security breaches.

We have security safeguards designed to protect your data. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

5.2 Cross-Border Data Transfers

We process and store your data outside your country.

We process data primarily in India, and rely on legally provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different, and potentially not as protective as the laws of your own country. To ensure that your personal data is adequately protected when transferred outside your country, we adhere to the requirements prescribed by these mechanisms.

G-Cube's sales outreach requires for data to flow from the European Union (EU) to our Marketing & Sales team based in India. To ensure that EU personal data is adequately protected when transferred outside the EU, the General Data Protection Regulation (GDPR) mandates that such transfers take place using certain legal mechanisms described here.

In many cases, we will use European Commission-approved Standard Contractual Clauses or equivalent as a legal mechanism for data transfers out of the EU. These clauses are contractual commitments between parties transferring personal data (for example, between G-Cube and its data suppliers both inside and outside the EU), binding them to protect the privacy and security of the data.

Note: Data centers storing Prospects' information are currently located in the United States

5.3 Lawful Bases for Processing

We have lawful bases to collect, use and share data about you. You have choices about our use of your data.

We will only collect and process personal data about you where we have lawful bases. Lawful bases include Consent (where you have given consent), Contract (where processing is necessary for the performance of a contract with you e.g. to deliver the G Cube Services you have requested) and 'Legitimate Interests'.

Legitimate Interests

We may process your personal data for the purposes of our legitimate interests or for the legitimate interests of third parties (e.g, our Clients), provided that such processing shall not outweigh your rights and freedoms. For example, we may process your personal data to:

1. Protect you, us, or others from threats (such as security threats or fraud)

2. Comply with laws that apply to us

3. Enable or administer our business, such as for quality control, consolidated reporting, and customer service

4. Manage corporate transactions, such as mergers or acquisitions

5. Understand and improve our business or customer relationships generally

6. Enable us, registered users and visitors to connect with each other, express opinions, exchange information, and conduct business.

Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object.

5.4 Contact Information

You can contact us or use other options to resolve any complaints.

If you have questions or complaints regarding this Policy, please first contact G-Cube online.

As a resident of the European Union, you have the right to contact our Data Protection Officer at [email protected].

If you feel you haven't received a timely or satisfactory response from us to your question or complaint, you may contact your local Supervisory Authority. You can find the contact details here.