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Successful LMS Implementation for Globally Dispersed Workforce

Automated Compliance Reports and Performance Tracking

Successful LMS Implementation for Globally Dispersed Workforce

Automated Compliance Reports and Performance Tracking
Indigo

Overview

IndiGo is the largest airline in India by passengers carried and fleet size, with a 41.3% domestic market share as of June 2018.

Business Requirements

  • There was a need to implement a centralized training portal to cater to the personalized learning needs of a workforce spread across different demographics.
  • The client wanted to deploy a customizable training platform, suitable for both admins as well as users. 
  • The client also wanted to adopt a paperless approach to deliver training courses, assessments, certifications, and more.

Challenges

  • There was a need to train diversified workforce from operations such as crew, aircraft maintenance team, and ground staff to different support functions like IT, HR, and others.
  • Migrating large volumes of personalized data about mandatory training, the number of training modules completed, upcoming training, and more was also a challenge. 
  • With an emerging need to go paperless, it was essential to deploy a robust training platform which allows the workforce to learn at their own pace of time and convenience.
  • Another challenge was to provide a perfect amalgamation of training solutions which reduce the overall turnaround time for errors and bug fixes.

Our Solution

  • 6ELMS was implemented as a centralized training platform meeting the pertinent learning needs of diversified workforce in the aviation industry.
  • The powerful e-learning platform was customized as per the changing training needs of a globally dispersed workforce.
  • The overall performance of the system improved as 6ELMS was the only system with around 20 admin accounts and fewer user accounts. 
  • Online training delivery through 6ELMS supported the Go Green initiative by providing online refreshers, reports, assessments, and more. 
  • 6ELMS also supported mobile training delivery via personalized smartphones and tablets, thereby allowing the workforce to learn-anytime and anywhere. 
  • Seamless integration of 6ELMS with AIMS (Airplane Information Management System) and ADFS (Active Directory Federation Services) simplified the data migration process and improved the overall efficiency of the system.

Benefits

  • It was essential to implement a strong training function to meet the ever-evolving needs of the aviation workforce. 6ELMS served as a unified e-learning portal to deliver training on regulatory compliances and plan new training strategies for first-time users. 
  • The easy-to-navigate User Interface (UI) of the new-age LMS catered to the needs of diverse training verticals.  
  • Delivery of training courses across personalized mobile devices supported instant feedback, performance, and attendance tracking, even on the go. 
  • Online tests and assessments were conducted to enhance the skills metrics of employees. 
  • The Business Intelligence (BI) tool generated automated compliance reports to keep employees up to date with required/mandatory training sessions.
  • With the online mode of training, timely notifications on mobile devices updated employees about mandatory training, completed training, upcoming refreshers, and more. 
  • Individual progress was linked to learning KPIs (Key Performance Indicators) which maintained the overall standard of training delivery.
  • Automated training delivery reduced the scope of errors by conducting assessments and feedback. 
  • 6ELMS improved the overall workplace efficiency as training could reach out to a maximum number of people in a more convenient way. 
  • An amalgam of training on soft skills, airline services, cabin crew maintenance, grammar training, and others was delivered for approx. 1500 employees- a vast employee base.

 

Indigo

Overview

IndiGo is the largest airline in India by passengers carried and fleet size, with a 41.3% domestic market share as of June 2018.

Business Requirements

  • There was a need to implement a centralized training portal to cater to the personalized learning needs of a workforce spread across different demographics.
  • The client wanted to deploy a customizable training platform, suitable for both admins as well as users. 
  • The client also wanted to adopt a paperless approach to deliver training courses, assessments, certifications, and more.

Challenges

  • There was a need to train diversified workforce from operations such as crew, aircraft maintenance team, and ground staff to different support functions like IT, HR, and others.
  • Migrating large volumes of personalized data about mandatory training, the number of training modules completed, upcoming training, and more was also a challenge. 
  • With an emerging need to go paperless, it was essential to deploy a robust training platform which allows the workforce to learn at their own pace of time and convenience.
  • Another challenge was to provide a perfect amalgamation of training solutions which reduce the overall turnaround time for errors and bug fixes.

Our Solution

  • 6ELMS was implemented as a centralized training platform meeting the pertinent learning needs of diversified workforce in the aviation industry.
  • The powerful e-learning platform was customized as per the changing training needs of a globally dispersed workforce.
  • The overall performance of the system improved as 6ELMS was the only system with around 20 admin accounts and fewer user accounts. 
  • Online training delivery through 6ELMS supported the Go Green initiative by providing online refreshers, reports, assessments, and more. 
  • 6ELMS also supported mobile training delivery via personalized smartphones and tablets, thereby allowing the workforce to learn-anytime and anywhere. 
  • Seamless integration of 6ELMS with AIMS (Airplane Information Management System) and ADFS (Active Directory Federation Services) simplified the data migration process and improved the overall efficiency of the system.

Benefits

  • It was essential to implement a strong training function to meet the ever-evolving needs of the aviation workforce. 6ELMS served as a unified e-learning portal to deliver training on regulatory compliances and plan new training strategies for first-time users. 
  • The easy-to-navigate User Interface (UI) of the new-age LMS catered to the needs of diverse training verticals.  
  • Delivery of training courses across personalized mobile devices supported instant feedback, performance, and attendance tracking, even on the go. 
  • Online tests and assessments were conducted to enhance the skills metrics of employees. 
  • The Business Intelligence (BI) tool generated automated compliance reports to keep employees up to date with required/mandatory training sessions.
  • With the online mode of training, timely notifications on mobile devices updated employees about mandatory training, completed training, upcoming refreshers, and more. 
  • Individual progress was linked to learning KPIs (Key Performance Indicators) which maintained the overall standard of training delivery.
  • Automated training delivery reduced the scope of errors by conducting assessments and feedback. 
  • 6ELMS improved the overall workplace efficiency as training could reach out to a maximum number of people in a more convenient way. 
  • An amalgam of training on soft skills, airline services, cabin crew maintenance, grammar training, and others was delivered for approx. 1500 employees- a vast employee base.

 

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Thank you for writing to us. We got your request and within 2 business days, we will get in touch. Meanwhile, take a look at our blog. We’ve selected, especially for you, a few of our top articles.