Organizations today need to constantly provide training and learning opportunities in order to keep abreast of the latest in the field and suitably satisfy the expectations of their employees. According to the Global Workforce Study 2012 (towerswatson.com/assets/pdf/2012-Towers-Watson-Global-Workforce-Study.pdf) , in addition to the compensation, job security and career advancement opportunities, Learning and Development opportunities features in the top five reasons that attracts employees to a job. To infer, organizations then must have the means to provide an organic work culture, which is fostered not only with knowledge that is required for an employee to do his or her job but re-enforcements that empower him or her to do the job well. As the study elaborates, to create ‘sustainable engagement’, the employees need ‘enablement’ – i.e. the tools, resources and support to do their job well as well as ‘energy’ which is derived from a work environment which promotes employee well-being.
With e-Learning, employee development trainings become more available, personalized, real-time and engaging. Technology has made it possible for us to view learning content on the device of our choice – desktop, laptop, smart-phone or tablet. This gives the learner constant access to training, anytime they want and anywhere they need. The learning is also personalized where the learner has the freedom to choose to learn in depth what he or she chooses and skip the parts that he or she already know. Connecting with peers, instructors and experts is possible through live-chat, discussion boards and social media. With the help of graphics and multimedia, the content is also engaging – focusing on exactly what the learners want to know.
We intend to preach only what we practice, so here are two examples of how we created sustainable employee development trainings – for two diverse clients.
The first training course was developed for a multi-national energy management company which wanted to initiate an employee program on the basic principals of Ergonomics – to keep muscle and skeletal disorders at bay that arises out of wrong posture. Considering the diverse geographical and cultural spread of the organization, a standardized delivery mechanism was necessary, that would be interactive, engaging and self-paced.
We developed the course keeping the diverse audience profile in mind and integrated innovations to make learning interesting as well as effective.
The second course was developed for a consulting firm specializing in developing people-centric solutions for organizations. They wanted to create a course on ‘unconscious bias’ that creep in a workplace and hinder proactive collaboration. Since the audience profile of the course was large spread, special considerations for differently-abled learners needed to be made. The challenge was to create an interactive and engaging course which took all considerations into account.
Both the courses showcased above were able to speak out to their intended audience well and deliver effective learning through well thought-out strategies. For more on our adventures in creating custom content of the diverse kind, write to [email protected]