The use of latest technology is exponentially increasing with time. Today, majority of learners adopt e-learning strategies to leverage the benefits of self-directed learning. With digitization, most of the organizations from different industry domains bring about a disruption of current business models through advanced technology. Therefore, businesses today must open their minds to creativity, innovation and continuous learning. With modernization, customers are more informed and clear about their expectations. There is a definite transformation towards individualized products and services as well as a unique customer experience.
Challenges that Call for Innovation through Digital Transformation
In today’s ever-changing market needs, it is crucial for organizations to adopt continuous learning approach and perineal development. It is significant for Learning and Development professionals to take up this challenge and create a new space for innovation. However, it is not so simple and comes up with several challenges that call for technological transformations in the role of Learning and Development in an organization.
1. When an organization cannot measure the extent of change and not ready for innovation
With changing demands, the role of Learning and Development professionals within an organization also needs to be changed and revised. The Learning and Development managers should take the role of Change Agents and Consultants, to lead the cause of innovation too. By bringing appropriate changes in the entire learning process, they engage more learners through increased participation.
Consequently, it encourages innovation at both individual and organizational levels. In addition to these changes, Learning and Development managers should introduce new forms of collaborative work, helping organizations enhance their learning potential. Being the first to adopt novice organizational structures such as virtual tools, Learning and Development teams should become the champions in showing organizations the new ways to the world.
2. When there is lack of knowledge and proficiency
When Learning and Development professionals identify the need for change in training, they should address it quickly to ensure that the missing skills and the right attitude are adapted efficiently. New training programs should also be scheduled to impart training and help employees control the self-directed learning process at their own pace.
They should assess required skills of learners and provide an innovative way of training through technology-bound learning. Apart from standard e-courseware and instructor-led training, the Learning and Development team should also provide extended training as well as performance support. It helps empowering more number of learners and encouraging e-learning in different networks within the organization.
3. When an innovative culture is missing
Most L&D managers do not see themselves as the leaders of the cause of innovation and continuous change within the organization. They believe their roles falling into the categories of planning, execution and evaluation. However, in today’s digital era, fostering the growth of cultural innovation is a significant sphere of activity, with some creative potential for L&D professionals.
To sum up, digital transformations bring with themselves a wide spectrum of changes that bring about a shift in the working methodologies within the organization. While it is a challenging situation, it is the utmost responsibility of the L&D team to shape new procedures and bring about the capacities to tackle the change. Adding to the competencies of creating courses, teaching and learning formats, Learning and Development managers have to support their organization as change agents in times of continuous transformation. They have to reshape the culture of constant learning, frequent change and innovation. There is plethora of methods in which innovation can be introduced and the L&D team need to continuously explore the new technologies to bring out the best for new-age learners.
Source and suggested further reading: Digital Transformation: Reaching Benefits Of Technology In Learning