Today, learning professionals from diverse industry domains need to identify how to efficiently deliver training support to mobile devices, so that learners access relevant information whenever and wherever they need. The time for mobile ecosystem comprising of devices and latest apps has become the fastest growing technology to support e-learning. Mobile learning is not merely about courses, but also using personalized mobile devices to boost workforce efficiency and business growth. With its unique ability to address a specific problem at the point of need, it helps transform knowledge into learning.
Mobile Learning- The Emerging Wave
Globalization is the key driving force in the business world today, as enterprises of all sizes can leverage their expertise whenever required. The millennials are also reshaping the face of digital learning from collaboration to innovation. Technology is also evolving with time and virtual platforms are setting a strong niche in the e-learning market. The application of data analytics and gamification have also enabled organizations to shift from conventional learning paradigm to just-in-time delivery and knowledge sharing to boost employee performance.
With increasing popularity of smartphones, laptops and tablets, organizations can develop and distribute e-courses to employees and partners as per their requirements. Whether it is product training, sales personnel training or compliance training, accessibility of courses on mobiles caters to all. Providing information to the learners whenever they need it, leaves an immediate positive impact on the bottom line. Today, most of the organizations across the world are using tablets and smartphones to disseminate knowledge, access training courses and sales presentations. Various domains like healthcare and banking are leveraging the best use of mobiles, to train their sales workforce on the go, without any hassle.
Learning and educating via mobile technologies has started to make a breakthrough from small-scale projects to organization-wide implementations. To make m-learning a lucrative approach, technology developers as well trainers must consider the following key points:
The ability to communicate with activities from the outside world provides employees with the capability to shift from a traditional classroom and engage with peers through modern e-learning approach.
► Learning over time
The need of efficient tools for recording, organizing and delivering effective mobile learning experiences.
Learners want to own their personalized mobile technology, but this presents a challenge before them when they bring it to a classroom environment.
Corporate Use of Mobiles
With digitization, most of the companies are embracing the use of mobile technology to deliver efficient e-learning programs. Let us discuss a few examples of the same:
1. Majority of mobile-based content is developed for sales personnel in the retail and banking sectors. The use of smartphones and tablets enable them to access courses on the go and at the point of need.
2. Several restaurants use gamified learning approach to showcase employees how to create the food menu. It helps workforce on how to add ingredients in the right order so that they can work more efficiently.
3. Pharmaceutical companies embrace mobile learning to support information security, record management and privacy. They take the advantage of personalized mobile learning to make their workers more efficient and happier.
The new-age learner never leaves home without a smartphone. This mobile device caters to individual needs and serves as an extension for tech-savvy learners. Consequently, it helps learning professionals to always reach to the corporate learner. Also, usage of mobile devices to access courses improves learner collaboration and engagement. M-learning provides just-in-time information to the learner. It is becoming an increasingly common element in successful blends. Although it holds a small percentage of your entire learning program, yet it proves to be an effective and engaging addition.
Figure- Benefits of Mobile-Enabled Courses
Image Source- http://www.adlnet.org/public/uploads/e_to_mLearning_paper.pdf
Educators understand that modern learners use robust tools and technologies to master key industry topics. Employees own more than one mobile device and raise an eyebrow at the idea of being confined to traditional classroom-based approach. Issues like privacy, overtime and ownership need to be addressed before realizing the complete success of mobile technology at workplace. So, today is the time for business as well as corporates to modernize and stay ahead as innovation hubs, providing their workforce with the tools they require to succeed.
Suggested Further Reading: http://marketing.harbingergroup.com/reports/guild-research-mobile.pdf